We use Royal Mail and UPS delivery services. Our standard service costs £4 to the UK. We also offer an express service to guarantee deliveries by 1pm the next day in the UK if ordered before 10am, which costs £9. Delivery options are selected at checkout.
We also offer a free 'Collect In Store' service for orders made on our website where the customer is able to collect the items from our store. This should only be selected where no delivery is required.
Should you experience a delay or issue with your delivery, please contact firstname.lastname@example.org for help in resolving the problem.
Standard Delivery: £4, 2-3 days
Express Delivery: £10, order before 10am for guaranteed next day delivery (except Sundays)
Collect in Store: Free, collect at our Margate store, 27 Fort Road CT9 1HF
Delivery charges are calculated at the checkout stage based on the value and estimated weight of your items.
For International delivery we use Royal Mail International Signed For Service.
Any customs import, export, brokerage fees or local taxes that are obtained by an International shipment are the sole responsibility of the customer. We have no control over these fees and they vary from country to country.
ESTIMATED INTERNATIONAL DELIVERY TIMES & COSTS
Delivery to the EU: £10, 3-5 working days
Delivery to the USA, Canada, Australia, New Zealand and other territories: £15, 5-7 working days
FREE DELIVERY OFFERS
Returned items that were given free delivery and are being returned for a monetary refund and not exchanged for goods or a credit note will have our delivery cost deducted from the amount refunded. Please be aware of our delivery costs.