We use UPS delivery services for online orders, and during the Covid-19 crises, we are offering Free UK & EU Shipping with no minimum spend. Unfortunately, we are currently unable to offer an Express delivery option and we apologise for the inconvenience.
We also offer a free 'Local Delivery' service for UK customers who live local to Margate. Customers selecting this option must have a postcode beginning with CT. We will drop your parcel on your doorstep as a completely contactless delivery. We will contact you with a delivery time and will need your contact telephone number to arrange.
Customers are also welcome to collect the items from our store address. We live above our store, and you can collect your parcel completely contactless. This service is available every day between 11am and 5pm. This should only be selected where no delivery is required.
Should you experience a delay or issue with your delivery, please contact firstname.lastname@example.org for help in resolving the problem.
Stay At Home Free Shipping: Free, 2-3 days
Local Delivery: Free, same day delivery, CT postcodes only
Collect From Store: Free, collect at our Margate store, 27 Fort Road CT9 1HF
Standard Delivery: £4, 2-3 days
Delivery charges are calculated at the checkout stage based on the value and estimated weight of your items.
For International delivery we use Royal Mail International Signed For Service.
Any customs import, export, brokerage fees or local taxes that are obtained by an International shipment are the sole responsibility of the customer. We have no control over these fees and they vary from country to country.
ESTIMATED INTERNATIONAL DELIVERY TIMES & COSTS
Delivery to the EU: Free, 5 working days
Delivery to the USA, Canada, Australia, New Zealand and other territories: £15, 7-10 working days
FREE DELIVERY OFFERS
Returned items that were given free delivery and are being returned for a monetary refund and not exchanged for goods or a credit note will have our delivery cost deducted from the amount refunded. Please be aware of our delivery costs.
PAY IN GB POUNDS, EUROS AND DOLLARS
We accept payment in Great British Pounds, Euros and U.S. Dollars. This means the price you see is the price you will be charged. Nothing else.